Expert help with
your insurance claim.
have through their superannuation or existing insurance policies.
Unsure if you have a valid insurance claim? You’re not alone.
Thousands of Australians are missing out on potentially life-changing payouts because they don’t know how to submit a claim that ticks all the boxes! Our Claim’s team have an enormous amount of experience in getting those boxes ticked, avoiding unnecessary payout delays due to admin omissions or uncertainties.
Without receiving a regular income into your household to cover normal ongoing living expenses (food, mortgage, bills), life can be very difficult. Our number one mission is to get your claim paid. We’ll be with you every step of the way, assisting you through the sometimes daunting, complex and stressful process of submitting an insurance claim so you may access any insurance monies that you may be entitled to. We persist where others may say, “Too hard” because we are seasoned specialists who know how important a successful claim is to you, in a time of vulnerability and need. Our successes speak for themselves and continue to motivate us in providing the best possible outcomes for our claimants.
Real clients.
Real support.
Hear from Australians we've helped secure the outcomes they deserved.
"Top rate service, serious results!" Backdated refund of premiums paid, on top of settlement.
TPD & Bonus Backdated Premiums Paid"They could not have secured a better outcome."
Successful claim"By my side every step of the way."
Successful TPD claim"Recovery and rehabilitation back to normal life made possible."
Life restored"Didn't back down. Insurance Claims Solutions changed my life!"
Successful TPD claim"Exceptional service, outstanding support."
Mental Health claimOur simple claims process
We guide you through every step so you can focus on what matters most, your recovery.
We review your situation and cover to confirm eligibility.
We help gather and prepare the right information.
We lodge your claim accurately and on time.
We manage follow-ups and keep you informed.
Frequently Asked Questions
How Much Will It Cost?
We offer a free initial assessment to help you understand whether a claim may be available to you, with no obligation to continue. We do all the initial discovery work at no cost. If our assessment indicates you have potential grounds or reasonable prospects for a successful claim, we’ll provide you with a fixed rate fee schedule before any further work begins
How Long Will My Claim Take to Process?
Being fully transparent with you, it may take 3-6 months simply based on the complexity of your claim and if you meet all the criteria. For this reason alone, you will find we are extremely thorough in each step of the process. With our claims process, insurance providers appreciate our clear and structured claims process so they generally provide faster response times.
When Can I Claim?
All policies are different. We’ll help you navigate the terms of your insurance policy, to see if you have a legitimate claim and how you can go about achieving a successful outcome.
Do I have to be totally disabled to make a TPD claim?
No. You don’t have to be bed-ridden or in a wheelchair to be eligible for a TPD claim. One common TPD claim definition relates to you being able to perform your normal work duties based on your education, training, and experience, there are also other definitions that could apply in your policy to determine your eligibility for a TPD compensation claim. See full details on our TPD page.
Insurance Claims Solutions do not provide tailored financial or legal advice. Whether a TPD insurance claim is available via your superannuation policy (Or Non-Super TPD Policy or a Trauma policy) will depend on the terms of the policy and the nature of your injury or illness.